Platform Administration

This section outlines the predefined user access levels used to manage permissions within the platform.

This topic describes how to assign and manage user access levels in the platform. Correctly setting access levels helps maintain data security, improve workflow efficiency, and ensure users have permissions aligned with their roles and responsibilities.

Access Levels Overview

Access levels define the permissions and actions available to each user. The platform includes four predefined roles:

  • Super Admin
  • Admin
  • Editor
  • Viewer

Each role provides a different scope of control and functionality. Review the descriptions below before assigning user access.

Role Definitions

Super Admin

Users with the Super Admin role have unrestricted access across the entire platform.

Permissions

  • Add, remove, and manage all user accounts and roles
  • Configure and update global platform settings
  • Access and manage all data, features, and reports

Usage Guidance: Assign this role only to trusted personnel who require full control of the platform, such as system administrators or organization owners.

Admin

The Admin role grants elevated permissions to manage content and monitor activity, without full system control.

Permissions

  • Manage user content (for example, edit, delete, or approve)
  • View and monitor activity logs
  • Enforce platform policies
  • Generate operational reports

Limitations

  • Cannot modify system-wide settings
  • Cannot manage Super Admin accounts

Usage Guidance: Assign this role to users who need oversight and content management capabilities but do not require full administrative access.

Editor

The Editor role allows users to create, update, and manage content within their assigned areas.

Permissions

  • Create, edit, and publish data or content
  • Access assigned workspaces and tools
  • Collaborate with other users based on assigned permissions

Limitations

  • Cannot manage users
  • Cannot change system configurations

Usage Guidance: Best suited for team members responsible for contributing or maintaining content without administrative privileges.

Viewer

The Viewer role provides read-only access to platform data and resources.

Permissions

  • View content, data, and shared resources
  • Download reports or perform non-editing tasks

Limitations

  • Cannot create, edit, or delete content
  • Cannot access administrative or restricted areas

Usage Guidance: Assign this role to stakeholders or clients who need visibility into information but not editing rights.

Best Practices

  • Grant least privilege: Assign the minimum level of access required for each user to complete their tasks.
  • Review regularly: Audit and adjust user roles periodically to align with current responsibilities.
  • Limit Super Admin access: Restrict this role to essential personnel to reduce security risks and maintain platform integrity.