Devices

This section introduces the Devices module in the Shipment Tracking solution, outlining supported IoT technologies and device types and explaining how to search, filter, and review device health, sensor data, and usage so you can effectively manage tracking hardware across shipments, assets, sites, and fleets.

Overview

This section describes the technologies, device types, connectivity, and functionality of devices in the Tag-N-Trac IoT-based asset tracking and monitoring ecosystem.

Tag-N-Trac devices support industries that require asset tracking, monitoring, and regulatory compliance, including:

  • Pharmaceuticals
  • Logistics
  • Inventory management

Key Components

The ecosystem includes the following elements:

  • Device types – Hardware devices used for tracking and monitoring
  • Technologies – Communication protocols and standards (e.g., Bluetooth, Cellular)
  • Connectivity mechanisms – Methods for device-to-cloud and device-to-device communication
  • Usage patterns – Common deployment scenarios and operational workflows

Device Technologies

Tag-N-Trac devices use the following communication technologies.

Bluetooth Low Energy (BLE)

BLE is a wireless communication technology optimized for low-power, short-range data exchange between BLE tags and gateways.

Cellular

Cellular technologies (GSM, LTE, CAT-M1, NB-IoT) enable long-range connectivity directly to the cloud. Cellular devices can also function as gateways.

Near Field Communication (NFC)

NFC enables short-range communication between smartphones and NFC-enabled tags. NFC is primarily used in inventory management scenarios.

Device Types and Categories

Tag-N-Trac offers the following device types for tracking and condition monitoring.

BLE Tags

BLE tags are battery-powered devices that transmit data to nearby gateways using Bluetooth Low Energy. These tags are ideal for short-range tracking and environmental monitoring.

  • FTL-1 – Temperature logger that records and transmits temperature data
  • FTHL-1 – Temperature and humidity logger for monitoring environmental conditions
  • FAT-100 – Broadcast-only device with no onboard data storage, designed for real-time tracking
  • Rogue Label – Printable, adhesive BLE label for flexible asset tagging

Cellular Devices

Cellular devices connect directly to the cloud using cellular networks (GSM, LTE, CAT-M1, NB-IoT). These devices provide long-range connectivity and can operate independently without gateways.

  • Starscream – High-capacity cellular tracker with 20,000-record data storage, designed and manufactured by Tag-N-Trac
  • Ironhide (SSL-300) – Rugged cellular tracker for asset monitoring in demanding environments
  • Bumblebee – Legacy cellular tracker (phased out, no longer supported)
  • ST-300 / ST-300 Air – Hybrid cellular device with integrated BLE chip for dual-mode operation
  • SAM-500 / SAM-500P – Multi-technology device supporting cellular, BLE, and NFC connectivity

NFC Devices

NFC devices enable short-range communication (typically less than 10 cm) with smartphones and NFC readers. These devices support tap-to-read functionality for manual scanning, inventory verification, and asset authentication.

  • SAM-500 – Multi-mode device with NFC capability for manual asset verification, inventory audits, and tracking workflows.

Sensor Capabilities

Devices include the following sensors based on their configuration:

  • Temperature - Monitors ambient and product temperature
  • Time Out of Refrigeration (TOR) - Tracks cumulative time outside cold chain requirements
  • Humidity - Measures relative humidity levels
  • Pressure - Detects atmospheric pressure changes
  • Acceleration - Records movement and velocity changes
  • Shock - Identifies impact events
  • Light - Detects exposure to light
  • Tamper detection - Alerts when the device enclosure is opened or compromised

Note: Sensor availability varies by device model and use case. Refer to your device specifications for the exact sensor configurations.

Devices Overview

Devices Menu

Devices Module

The Devices menu allows users to view, search, and filter all devices associated with their platform. Logistics and inventory managers can:

  • View device inventory - Display all trackers and sensors with key details.
  • Monitor device status - Check deployment status, stock levels, battery levels, and fault conditions.
  • Search for devices - Locate devices by unique Device ID or filter by model and type.
  • Manage inventory - Filter devices by criteria to track stock levels, plan deployments, and schedule maintenance.

Example: Filter by device model to view how many units are currently in stock.

Device Listing in the Platform

Devices appear in the Devices menu after your company purchases and onboards them into the Relativity platform. Tag-N-Trac handles onboarding during deployment by registering each device's unique information (ID and model) to your tenant.

Once onboarded, devices automatically populate the device list. You cannot manually add devices—only devices provisioned by Tag-N-Trac appear in the module.

Example: When your company purchases 100 trackers, Tag-N-Trac onboards them to your account. All 100 devices then appear in the Devices module.

Note: Devices remain hidden until onboarding is complete. The device list reflects your organization's actual inventory available in the platform.

Devices Search and Filter

The Devices menu provides search and filter capabilities to locate and manage devices in your inventory. The search interface at the top of the Devices page includes multiple fields that you can use individually or in combination.

Devices Search and Filter

This section describes the filtering options available for locating and managing devices in the Tag-N-Trac platform. These fields support efficient device inventory navigation by applying various search criteria.

  1. Search by Device ID: A free-text field for entering a device’s unique identifier. Begin typing the full or partial Device ID to filter the list dynamically.
    1. Example: Entering CORE-QA-CELL or CORE-QA-FAT100 filters the list to show all matching devices.
  2. Device Model: A dropdown list that filters devices by model or product type. Device models correspond to hardware versions or specific capabilities.
    1. Example: Selecting FAT100 or ST300 shows only devices of that model.
  3. Device Type: Filters devices by communication technology or category, such as Bluetooth or Cellular.
    1. Example: Selecting Bluetooth or Cellular displays only Bluetooth-enabled or Cellular devices.
  4. Status: Filters devices by their status in the inventory lifecycle. Common statuses include:
    1. Deployed – Devices currently active in the field.
    2. In Stock – Devices available for deployment.
    3. Faulty – Devices identified as malfunctioning or requiring maintenance.
      1. Example: Filtering by Ready shows devices ready for deployment.
  5. Provisionable Scope: Filters devices based on their intended use within the Tag-N-Trac tracking ecosystem. Available scopes include:
    1. Asset – For individual asset tracking.
    2. Site – For fixed-location monitoring.
    3. Shipment – For in-transit tracking.
    4. Fleet – For vehicle or mobile asset tracking.
      1. Example: Selecting Shipment displays devices configured for shipment tracking.
  6. Created At Date Range: Filters devices by creation or registration date. Specify a start and end date to define the range.
    1. Example: Setting the range from Jan 1, 2024 to Dec 31, 2024 retrieves devices added during that year.
  7. Reported At Date Range: Filters devices by the last data transmission date.
    1. Example: Selecting the last 7 days shows devices that have reported within that period.
  8. Battery Level: Filters devices based on current battery charge, expressed as a percentage.
    1. Example: Setting the filter to < 20% identifies devices that may require battery replacement or charging.
  9. Clear: Click the Clear button to reset all fields to their default state, removing entered text and selections. Returns the device list to an unfiltered view.
  10. Search: Click the Search button to execute the filter based on the criteria entered. Updates the device list to show matching records.

Filtered devices are shown in the Devices List table. If matches are found, they are displayed in the list. If no matches are found, a message such as "No Data" appears.

You can refine your filters and click Search again or select Clear to start a new search. There is no limit to how often you can search—the interface is designed for continuous, interactive use to streamline inventory management.

Devices List

The Devices List provides a detailed overview of all the devices associated with your tenant account or those filtered by specific search criteria. This section breaks down the meaning of each column and explains what kind of data you’ll find in every row.

Device List

Viewing Device and Device Details Page

This section explains how to view device details and access the device details page using the Devices List, Drawer Window, and Map View.

Device Drawer Window

View Device Details

  1. Navigate to the Devices List on the left panel.
  2. Click on the required device ID.
    1. Hover over the device icons in the Map View to view a particular device.
      1. Click on the Device ID in the pop-up to view the Device's Details Page.
  3. A drawer window opens on the right, displaying key information such as:
    • Status (Available, Deployed, or Faulty)
    • Location
    • Current Usage (Asset, Shipment, or Site)
    • Sensor Values (temperature, humidity, and so on.)
    • Device Model
    • Last Reported Date & Time
    • Creation Date

Tip: A popup also appears on the map showing device-specific details, including last known coordinates and sensor readings.

View Device Details Page

You can open the full device details page in two ways:

  • Option 1: In the drawer window, click the eye icon (👁️) at the top-right corner.
  • Option 2: In the map popup, click on the device ID link.

This will take you to the Device Details Page, where you can view comprehensive information about the selected device.

Device Details Page

Example

In the screenshot:

  • The device BC572900BF68 is selected.
  • The details page displays data like status (deployed), temperature (26°C), pressure, light and humidity (76.77%).
  • The map popup provides quick insights such as:
    • Last Reported Time: 2025-08-25 03:54:14 UTC
    • Location: Madhapur, Hyderabad
    • Coordinates: 17.434017, 78.379633

Data Filter Options

The user can filter the device events data by using the date filter feature.

  • Date Filters: The Date Filters feature allows you to filter device data based on specific time periods. This helps you quickly analyze recent activity or focus on a custom date range for deeper insights.

Available Filter Options

  • 1 Day: View data reported within the last 24 hours.

  • 7 Days: Filter and view data collected over the past 7 days

  • 30 Days: Display device data from the last 30 days.

  • Custom Date Range: Specify a custom time frame by selecting the date range.

Tip: Use the Custom Date Range option when you need to analyze device performance or sensor readings for a specific timeframe beyond the default options.

Location and Timestamp List

The location and timestamp list provides a hierarchical view of the locations an asset has visited, starting with the most recent. Each entry includes the exact date and time in your time zone, ensuring precise tracking.

Location and Timestamp List

Accessing Location and Timestamp List Tab
  1. In the Devices > Devices List menu, click on an device to view the Device Details Page.
  2. Click on the Location and Timestamp List tab to view the following details.
    1. Location Hierarchy: A hierarchical list of locations visited by the asset, starting with the most recent. Scroll down to see more locations on the list.
    2. Timestamp Format: Each location entry is accompanied by the precise date and time in your time zone.

Sensors

The Sensors tab provides real-time and historical readings from various sensors associated with the asset. This allows users to monitor environmental and operational conditions effectively.

Sensors Tab

Accessing Sensors Tab
  1. In the Devices > Devices List menu, click on an device to view the Devi Details Page.
  2. Click on the Sensors tab to view the details.
  3. Use the zoom and pan tools to focus on specific periods or details.
  4. Expand graphs for a full view or collapse them for a compact layout.

This tab offers a comprehensive way to analyze sensor data, ensuring timely insights for asset management.

This tab displays the following information:

  • Sensor Readings:
    • Includes data for:
      • Temperature: Displays temperature variations over time.
      • Light: Tracks light intensity levels.
      • Pressure: Records atmospheric or applied pressure.
      • Humidity: Logs humidity levels.
      • Battery: Indicates battery status or levels.
      • Acceleration: Captures movement or vibration data.
  • Interactive Graphs: The platform provides interactive graphs to help you visualize and analyze data more effectively. These graphs support multiple viewing and navigation options for enhanced usability.
  • Maximize / Minimize: Use the expand icon located on the top right corner of the graphs to enlarge or minimize individual graphs for easier viewing.
  • Zoom and Pan: Use the brush-style slider located beneath each graph to adjust the visible time range:
    • Zoom: Drag the edges of the slider to zoom in or out.
    • Pan: Move the entire slider left or right to navigate across the timeline.
  • Show Rule Thresholds: To display threshold data for selected sensor readings:
    • Choose the Rule Thresholds to display the threshold data.

Usages Tab

The Usages tab helps users view and manage assets/shipment details associated with a specific device. Below is a breakdown of its key features and guidance on how to use it.

Accessing Sensors Tab
  1. In the Devices> Devices List menu, click on an asset to view the Device Details Page.
  2. Click on the Usages tab to view the details.

Usages Tab

This tab provides a clear and organized overview of shipment-related information, making it easy to track and manage assets effectively.

This tab displays the following information:

  • Current Asset/Shipment Details:
    • Asset/Shipment Identifier: Displays a unique identifier to track the current shipment.
    • Click the Asset/Shipment Identifier to view its details page.
  • Past Shipments:
    • Shows the history of shipments related to the asset.
    • If no past shipments are available, a message will indicate that there are none.