The Alerts menu provides a centralized location to view, create, and manage alerts across your devices, shipments, assets, and asset groups. Users can preconfigure the alerts to monitor specific conditions and automatically notify you when defined thresholds are exceeded.

The Alerts menu includes two key components:

• Alerts List – Displays all triggered alerts.
• Rules – Allows you to define and manage alert configurations.

These components are explained in detail in the subsequent sections.

Using Alerts effectively helps you respond quickly and maintain operational control over your assets, devices, and shipments.

Note: To create or modify an alert, refer to Rules section for instructions.

Alerts List

The Alerts List offers a detailed overview of all triggered alerts, enabling users to monitor and respond to critical events in real-time. Each alert entry includes essential information such as the triggered rule, the affected asset or device, the monitored condition, and the recorded value that caused the alert.

Alerts are also categorized by severity, allowing users to quickly identify and prioritize high-impact issues. This structured presentation enhances situational awareness and supports timely, informed decision-making.

The Alerts List displays all triggered alerts along with detailed information, including:

Clicking the Rule Name or Scope ID opens the Detailed Page for the selected attribute. For more information about detailed pages, refer to the::

• Rules Details Page
• Shipment Details Page
• Asset Details Page

Alerts Search and Filter

The search and filtering options allow users to narrow down alert data using the following parameters.

Fill in one or more fields in the filter section.

Alerts Management

The Alerts List feature integrates seamlessly with the Rules section Alerts menu. In the Rules section, you can:

Note: To create or modify an alert, refer to Rules section for instructions.

• Modify Alert Rules: Update the parameters for triggering specific alerts.
• Create New Rules: Define new alert rules based on business needs.
• Delete Rules: Remove obsolete or irrelevant alert rules.

Changes made in the Rules section will directly impact the alerts displayed in the Alerts module.

How Alerts Work

Alerts are predefined using the Rules feature in the Alerts menu and are automatically triggered when the system detects conditions that exceed configured thresholds.

Examples

• A temperature alert is triggered if a shipment's temperature exceeds the defined range.
• A critical battery alert is raised when a device's battery level drops below the set percentage.
• The platform provides real-time updates, ensuring prompt action on critical alerts.

Practical Tips

• Use Filters: Apply filters to quickly locate alerts that require attention.
• Monitor Severity: Prioritize responses based on the severity levels of alerts.
• Review Regularly: Periodically check and update alert rules in the Rules section to adapt to changing requirements.
• Track Attributes: Monitor key attributes like temperature and shock to ensure shipments and assets remain in optimal condition.

Rules

The Rules feature in the Assets menu allows users to define and manage custom monitoring rules that trigger alerts when specific conditions are met. Designed for flexibility and proactive monitoring, this feature supports a wide range of use cases, including:

• Detecting threshold violations for various parameters
• Monitoring geofence violations and more.

Users can create, edit, delete, and view custom rules, allowing the monitoring logic to adapt easily to changing operational requirements.

Each rule can be configured with alert criteria and linked to automated notifications, ensuring:

• Timely detection of critical events
• Comprehensive visibility into your logistics operations

Create Rule

The Rules feature enables users to define and automate rule-based alerts. These rules enable condition monitoring of sensor-based data by setting thresholds and receiving alert notifications (through email or web-hooks) whenever a condition is met. This allows users to proactively monitor environmental and operational metrics such as temperature, humidity, shock, and more.

The Create Rule form includes the following sections where the users must enter the required data to create the rule.

• Rule Details – Provides the basic information about the rule.
• Conditions – Define the rule types, such as temperature, humidity, etc. and the threshold values.
• Instances – Specify the type of occurrence that triggers the event.
• Scope – Indicate the applicable scope, such as shipments or assets.
• Notifications – Manage email and webhook notifications linked to the rule.

To begin, click on the + Create Rule button, as shown in the following figure. This opens the rule configuration screen where you can input details to define a rule.

Rule Details

Fill in the rule metadata to appropriately identify and categorize the rule. This information helps users quickly locate and manage rules from the dashboard.

Configure Rule Details

To configure the rule details, provide the following metadata:

• Rule Name – Enter a unique, descriptive name to identify the rule.
• Rule Description – Provide a brief summary describing the rule’s purpose and intended monitoring behavior.
• Severity – Select the severity level from the dropdown to categorize the rule based on its impact:
  • Info – General status updates; not critical.
  • Warning – Highlights potential issues that may require attention.
  • Critical – Denotes significant issues that require an immediate response.

Conditions

Set the rule types (e.g., temperature, humidity, etc.) and specify the threshold values that must be met for the alert to activate.

Configure Conditions

This Conditions determine when and why a rule triggers, based on sensor data.

Note:

• At the shipment creation stage, ensure you select a device capable of reporting the specified attribute data.
• Additionally, avoid creating a single rule with duplicate attributes to prevent conflicts.

• Attribute: Choose the attribute you want to monitor (examples: temperature, humidity and so on).
• Operator: Select a comparison logic (e.g., more than, equal to, in-between).
• Value: Input the threshold value.

Supported Attributes and Operators

Each attribute supports specific operators, and the users can choose the required units for the attributes:

Attribute Summary (With Examples)

Here’s a brief explanation of each attribute:

Instances

The Instances setting allows you to specify the type of occurrence or frequency that triggers an alert. You can define whether the alert should be triggered on a single occurrence, persistent conditions, or multiple consecutive occurrences within a defined time frame.

Configure Instances

To configure Instances, select one of the following options:

• Single Instance – The alert is triggered one time when the defined conditions are met.
• All Instances – The alert is triggered only when all conditions persist for a specified duration.
  • Define the time frame using days, hours, or minutes.
• Multiple Instances – The alert is triggered when the defined conditions are met a specific number of times within a defined time window.
  • Specify the number of occurrences and select the time frame (days, hours, or minutes).
• Select the Trigger every time the conditions are met checkbox if you want to receive updates each time the defined conditions are satisfied.

Scope

Rule Configuration Parameters

To define a monitoring rule, complete the following fields:

• Rule Name: Enter a unique, descriptive name to identify the rule.
• Severity: Select the severity level from the dropdown menu to categorize the rule based on impact:
  • Info: Indicates general status updates; not critical.
  • Warning: Highlights potential issues requiring attention.
  • Critical: Denotes significant issues requiring immediate response.
  • Alarm: Signals problems that need action but may not be immediately critica.
• Event Label: Specify a short identifier (maximum 25 characters) to appear in event notifications.
• Rule Description: Provide a brief summary describing the rule's purpose and intended monitoring behavior.
• Valid Duration: Set the start and end dates during which the rule is active. Useful for time-bound or temporary monitoring scenarios.
• Trigger Type: Choose how the rule is triggered when its conditions are met:
• Continuous: The rule triggers every time the incoming data meets the condition.
  • Example: If monitoring a pressure sensor with a threshold of 15psi, and the first reading is 15psi, an alert is triggered. If the next reading is 15.5psi, another alert is also triggered.
• Non-Continuous: The rule triggers once when the condition is met and resets only after the condition is no longer true.
  • Example: For the same 15psi pressure threshold, an alert triggers the first time the reading exceeds 15psi. No additional alerts are sent until the pressure drops 15psi and then exceeds it again.
• Continuous Triggering: The rule triggers every time the condition is met by the incoming data, regardless of whether it was previously triggered.
  • Example:
    • If monitoring a pressure sensor with a threshold of 15 psi, and:
      • The first reading is 15 psi → an alert is triggered.
      • The next reading is 15.5 psi → another alert is triggered.
      • Each qualifying reading results in a new alert, even if the condition remains true.
• Non-Continuous Triggering: The rule triggers only once when the condition is first met, and it will not trigger again until the condition becomes false and then true again.
  • Example:
    • For the same 15 psi pressure threshold:
      • The pressure rises to 15 psi → an alert is triggered.
      • It stays above 15 psi (e.g., 15.5 psi, 16 psi) → no additional alerts.
      • The pressure drops below 15 psi, then rises above it again → another alert is triggered.

Condition

This section determines when and why a rule triggers, based on sensor data.

• Attribute: Choose the attribute you want to monitor.
• Operator: Select a comparison logic (e.g., more than, equal to, in-between).
• Value: Input the threshold value.
• Advanced Options:
  • Time Frame: Define a time window for evaluating data (e.g., "1d 2h 30m").
  • For: Choose whether the rule applies to a count of specific data points.
  • Data Point Count: Specify the number of data points to evaluate.
    • All Data Points: The data will be evaluated based on all the data counts.
    • Specific Data Points: The data will be evaluated for the specified data counts.

Supported Attributes and Operators

Each attribute supports specific operators, and the users can choose the required units for the attributes:

Attribute Summary (With Examples)

Here’s a brief explanation of each attribute:

Final Steps

Once all required fields are filled:

1. Double-check the configured rule for accuracy.
2. Click the Create Rule button in the bottom-right corner.

You have now successfully created a custom rule for tracking and monitoring!

Rules Search and Filter

The Rules submodule offers robust search and filtering capabilities, enabling efficient location and management of devices within your organization's inventory. Located at the top or side of the Devices page, the search and filter interface includes various fields that can be used individually or in combination to refine device listings.

Following is an overview of each available search/filter field and instructions on their usage:

• Search By (Rule Name): A free-text field for entering a rule name. Begin typing the Rule Name or a portion of it, and the system will dynamically filter the list to display matching entries.
  • Example: Entering "Temperature Rule" or "Temp" will filter the list rules with this rule name, facilitating quick access to specific Rule Event.
• Event Label: A free-text field for entering event label. Begin typing the Rule Name or a portion of it and click Search and the system will filter the list to display matching entries.
  • Example: Entering "Location_In/Out" or "Location" will filter the list rules with this event label.
• Severity: This dropdown allows users to filter the rules by severe type.

  • Severity Types:

    
• Attribute: Filters devices based on the attribute type.

  • Attribute Types:

    
• Scope Type: Filters devices based on their intended tracking context within the Tag-N-Trac platform.

  • Scope Types:

    

After configuring the desired search and filter criteria, two primary actions are available:

• Search (Apply Filter): Executes the filter based on the specified criteria, updating the rules list to display matching entries.
  • If matching rules are found, they will be listed accordingly.
  • If no matches are found, a message such as No Data will be displayed.
• Clear (Reset Filters): Resets all filters to their default state, removing any text or selections made. This action returns the rules list to an unfiltered view, displaying all rules in the Platform.

Filtered results appear in the Rules List table, displaying key columns like Rule Name, Event Label, Scope, Status, Severity, Attribute Name, and other entries.

You can refine your filter criteria and click Search again or click Clear to reset and start over.

There’s no limit to how often you can search—this interactive process is designed to help you efficiently navigate and manage your Rule Events.

Rules List

The Rules List provides a comprehensive overview of all rule events within the platform. You can view the complete list or apply filters to narrow down the results based on specific search criteria. This guide explains the purpose of each column in the list and what kind of data appears in every row.

Each row in the table represents one rule event and its relevant operational details.

Actions

The Actions column in the Rules List enables you to Activate/Deactivate, Edit, or Delete a Rule Event.

• Activate/Deactivate: Click on the toggle button to change the Rule status.
• Edit: Click on the Edit (Pencil icon) to edit/modify the rule. To edit a rule, refer to section 12.2.1 Create Rule.
• Delete: Click on the Delete (Trash Can icon) to delete a rule.

Rule Dashboard

The Rule Dashboard provides a centralized view of any specific rule you've created. Once a rule is successfully created, it appears in the Rules List. Clicking on a rule’s name takes you to this detailed page. This feature enables users to monitor, manage, and understand rule behavior across shipments, assets, and devices.

The Rule Details Page includes essential tabs:

• Metadata
• Conditions
• Scope
• Notifications
• Alerts

Metadata

The Metadata section offers a snapshot of the basic information related to the rule.

The Metadata section displays the following information:

This section gives a quick, yet detailed summary of what the rule is, how critical it is, and when it's applicable.

Conditions

The Conditions tab defines the logic that triggers the rule. These conditions are based on specific data attributes collected from your devices or assets.

This tab displays the following information:

This section is critical in understanding what exactly causes the rule to trigger.

Scope

The Scope tab lists the items (Assets, Devices, Shipments) to which the rule is applied.

This tab displays the following information:

Note: Rules applied to shipments, assets, or devices will take effect from the time they are assigned. Only data received from devices after the rule assignment will be considered for rule processing.

This section helps track where and when the rule has been enforced.

Notifications

This tab allows users to subscribe to email alerts or configure webhooks for automated integrations.

• Email Notifications:
  • Add one or more email addresses to receive rule-trigger notifications.
  • Click Add to subscribe and remove to unsubscribe.
• Webhook Configuration:
  • URL: Endpoint where notifications should be sent.
    • HTTP Method: POST (default method).
    • Retries: Number of retry attempts on failure.
    • Headers: Add custom headers if needed (e.g., authorization tokens).
  • Toggle Webhook Activation: You can Enable or Disable the webhook with a simple switch.

This ensures stakeholders are kept in the loop automatically, or systems can react in real-time.

Alerts

The Alerts tab displays all the triggered instances of the rule, offering insight into recent rule activity.

This tab displays the following information:

This section is useful for monitoring historical behavior and identifying patterns or irregularities.

Note: Clicking on a Scope ID will navigate to that specific entity’s detail page (Example: Shipment or Asset detail, Device).