The Dashboard provides an at-a-glance summary of your cold chain operations, displaying real-time shipment activity, delivery performance, and overall shipment distribution. It enables users to track, analyze, and manage shipments effectively through interactive widgets and visual insights.

Accessing the Dashboard

To open the dashboard:

Sign-in to the Tag-N-Trac Relativity Platform.
From the top navigation bar, select Dashboard.
The dashboard view opens, displaying real-time shipment summaries and performance analytics.

Navigating the Dashboard

The dashboard is divided into multiple sections, each designed to give users quick insight into shipment status, progress, and global distribution.

Sections Overview

Shipments Summary Tiles
Recently Started Shipments
Recently Delivered Shipments
Shipment Status Summary
Shipment Distribution Map

Each section includes clickable widgets that allow users to drill down into shipment-level details for further investigation.

Shipments Summary Tiles

The Shipment Summary Tiles provide a categorized view of your shipment data directly on the dashboard.

These tiles are interactive and automatically update based on the selected time range (Today, 7, 14, or 30 days).

Use these widgets to:

Quickly review key shipment metrics.
Identify trends or anomalies in your shipments.
Examine specific shipment categories for detailed analysis.

Overview of Tiles by Shipment Status

Each tile represents a shipment category and displays the count and percentage of total shipments for the selected time range. Clicking a tile filters the shipment list to show only records in that category.

Note: For details on viewing and interacting with shipment records, see Shipments List in the Shipments topic.

Available Categories

Total Shipments — All shipments within the selected time range.
RFT Shipments — Shipments currently in transit.
Manually Delivered — Shipments that experienced deviations or anomalies.

Notes:

Tiles data updates in real time based on platform inputs and the selected duration.

Tiles act as both summary indicators and dynamic filters, enabling both high-level overviews and detailed drill-downs.

Recently Started Shipments

The Recently Started Shipments panel lists all shipments that have recently begun transit.

Each record displays:

Shipment ID
Start Date and Time (UTC)
Current Temperature
Configured Temperature Range

This panel helps you monitor newly initiated shipments and confirm that temperature conditions remain within acceptable thresholds.

Key Features

Clickable entries: Selecting a shipment opens the Shipment Details Page for that specific record.
Temperature Indicators: Shipments breaching temperature limits are highlighted in red for quick identification.
Real-Time Data Refresh: Information updates automatically as new shipments are initiated.

Recently Delivered Shipments

The Recently Delivered Shipments panel lists shipments that have completed delivery.

Each record includes:

Shipment ID
Delivery Timestamp (UTC)
Final Recorded Temperature
Allowed Temperature Range

This panel helps users validate shipment compliance upon delivery and review any temperature excursions that may have occurred during transit.

Key Features

Interactive Rows: Click on a shipment entry to access its full delivery record.
Color Indicators: Excursions or deviations appear in red for immediate attention.
Audit Trail Integration: Delivered shipment data is archived for compliance reporting.

Shipment Status Summary

The Shipment Status widget provides a high-level overview of all active and completed shipments, grouped by operational status.

Status Categories

Preparing: Shipments being processed or packed.
Ready: Shipments awaiting dispatch.
In Transit: Shipments currently en route.
Arriving Shipments nearing their destination.
Delivered: Successfully delivered shipments.
Missing: Shipments not located or untracked beyond expected timelines.

Features and Interaction

Interactive Pie Chart: Click on any segment to filter the shipment list view by the selected status.
Real-Time Updates: The chart automatically refreshes as shipment statuses change.
Color-coded Segments: Each status category is uniquely colored for clarity.

Distribution of Shipments and Excursions

The Distribution of Shipments and Excursions widget displays your shipments on a world map, along with excursion details. It helps you quickly assess geographic coverage and shipment movement. You can filter excursions by type: Excursion Heatmaps, Excursion Clusters, or All Shipments.

Excursion Heatmaps

Use Excursion Heatmaps to view shipment data overlaid on the map. Filter by excursion types such as Light, Dwell, Shock, and Shipment Not On Flight to focus on specific anomalies.

Excursion Clusters

Select Excursion Clusters to view grouped shipment excursions on the map. Filter by excursion types such as Light, Dwell, Shock, and Shipment Not On Flight to focus on specific anomalies.

All Shipments

Choose All Shipments to view the live locations of all shipments on the map. Use map features to explore individual shipment details.

Map Features

Real-Time Tracking: Shipments are updated live as new data is received from devices.
Map / Satellite Views: Toggle between standard map and satellite imagery for different analysis perspectives.
Zoom Controls: Adjust zoom to view shipment clusters at country, regional, or city levels.
Interactive Markers: Click on a shipment marker to open detailed shipment information.

Map View Options

The Distribution of Excursions widget uses an interactive map to display the geographic distribution of excursion events. Users can switch between multiple map display modes to enhance visibility based on their analysis needs.

Map View: Terrain On/Off

Terrain View (Enabled): Displays physical land features such as elevation changes, mountains, and valleys. This view helps users correlate excursion locations with terrain-related challenges.
Terrain View (Disabled): Presents a simplified, flat map without terrain overlays, providing a cleaner visual when elevation is not a factor.

Satellite View: Labels On/Off

Labels On: Shows geographic and political labels such as state names, country boundaries, and major cities on top of the satellite imagery. This helps users orient themselves while maintaining the satellite detail.
Labels Off: Removes all overlaid text from the satellite view, offering an unobstructed image of the landscape, ideal for visual analysis of rural or natural areas.

Map Controls

Zoom In (+) / Zoom Out (–): Located in the bottom-right corner, these buttons allow users to zoom in and out of the map to examine excursions at different levels of detail.
Pegman (👤): The yellow figure (also called the Pegman) activates Google Street View. Drag and drop Pegman onto a street or road segment to access a ground-level panoramic view of that location, enabling detailed inspection of excursion zones.

Top 5 Lanes by Excursions

The Top 5 Lanes by Excursions widget displays a horizontal bar chart that ranks shipping lanes by their excursion counts.

Use this widget to identify lanes with the highest exception activity so you can investigate root causes and prioritize corrective actions.

How to Read the Chart

Each bar represents a shipping lane.

X-axis: Number of excursions recorded on the lane
Y-axis: Lane names, ordered by excursion count
Use the Desc/Asc toggle to change the sort order

Note: The widget displays up to five lanes. If fewer lanes qualify, only the available lanes appear.

Example

Fremont, United States → Hyderabad, India: approximately 250+ excursions.

This example shows that excursions are heavily concentrated on the Fremont (USA) → Hyderabad (India) route.

Using the Widget

Use the chart to:

Prioritize corrective action on lanes with the highest excursion counts
Adjust routing strategies by evaluating options such as carriers, handoffs, or alternative routes.
Monitor SLA performance and align alert thresholds with top-risk lanes
Select a bar to view detailed excursion information about the selected lane
Track performance over time to confirm improvements after corrective action

Best Practices

To make the most of the dashboard features:

Review Recently Started Shipments daily to ensure compliance and detect early temperature deviations.
Check Recently Delivered Shipments to confirm successful delivery and identify trends in temperature excursions.
Use the Shipment Status Summary pie chart to assess operational load and delivery progress quickly.
Explore the Distribution Map to monitor regional activity and identify logistical bottlenecks or route patterns.

Tip: Combine dashboard views with alert notifications for proactive cold chain management and compliance assurance.

Summary

The Dashboard serves as a unified command center for monitoring all shipments in your cold chain network.
Its interactive, real-time interface enables users to:

Track live shipment progress
Identify exceptions and risks early
Analyze operational performance
Improve decision-making with visual insights